A game is official if five innings have been played, or if 4 1/2 innings have been played with the Biscuits leading. If the game has gone this long, the game is considered official and no rain checks will be issued. If the game is suspended before this point or if it is postponed before it begins, all tickets to that game become rain checks.
Rain checks can be exchanged at the Biscuits' box office or by mail at 200 Coosa St., Montgomery, AL 36104 for tickets of equal or lesser value to any other regular season Biscuits game, based upon availability. Exchanges are good only within the same regular season.
If a doubleheader is scheduled, a ticket for that day's game is good for both games of the doubleheader unless specifically advertised as otherwise by the Biscuits.
In the case of doubleheaders and / or days on which a previous game is completed and another is played, only one game must become official. If at least one game has reached five innings or 4 1/2 with the Biscuits leading, no rain check will be issued